Returns & Refunds Policy
At EasyPlus, we strive for the highest quality in every bite, but if your order arrives damaged or incorrect, we offer a hassle-free return process within 7 days of delivery. Due to the perishable nature of our products, please ensure items remain in their original packaging for a valid claim.
Contact Support
Email our customer care team within 48 hours of receiving your order with your order number and photos of the items.
Review Process
Our quality assurance team will review your request to ensure it meets our safety and hygiene standards for returns.
Secure Packaging
If approved, place the items back in their original insulated packaging to maintain product integrity during transit.
Receive Refund
Once we receive the returned goods, your refund or replacement will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing